Frequently Asked Questions

Yes, the hire machine will need to come back in a similar manner as how it was delivered to where no excessive clearing is to be carried out, otherwise there will be a extra fee.

Accidents happen, but please tell us of any damage you may have done upon pick up.

you will have to pay the damage fee of whatever amount it may be for anything under 5 thousand nzd anything over that will be an excess charge of 2 thousand nzd, whatever comes first.

Yes, the machine will need to fill with DIESEL back to how it was delivered, please use the container provided or otherwise we can refill the machine to the value of $3.50 nzd per liter after the hire or alliteratively supply extra DIESEL with the machine $p.o.a

Don't worry, when we deliver, we will go through all the safety and operation features that has to do with the hire package you receive, otherwise we are only a call away to assist you with your query. 

first thing first, are you ok? are you safe? stop and call 111 if you or others need help.

once the situation has been addressed then please turn the machine off (if possible) and contact us as soon as you can, and we will send an operator out there immediately.

A roll over fee will occur.